Appraisal Department Manager

US-GA-Atlanta
3 weeks ago
ID
2017-1333
Category
Operations

About Team Equity Prime

Our team is the backbone to our growth and success. We operate at a high level in a fast-paced environment and ever-changing industry. We work hard and take pride in providing unparalleled service to our customers on their journey to home ownership. If you are looking for a rewarding and challenging career, Team Equity Prime might just be the place for you.

The Position

The Appraisal Department Manager oversees the day-to-day activities of and provide leadership to the Appraisal Department. The Appraisal Department Manager develops and monitors the department, ensuring that its growth and operations are in line with the company, investor, industry and regulatory standards.

Responsibilities

  • Identify new Appraisal Partners for the internal approved appraiser panel
  • Identify new Appraisal Management Company (AMC) Partners for areas where the company does not maintain an approved appraiser panel
  • Maintain appraisal order Service Level Agreements (SLAs)
  • Train team members and create documentation for training
  • Ensure compliance with the appraisal ordering guidelines and regulations for all Federal, State, and Government-Sponsored Enterprises (GSEs)
  • Provide customer service to all Office employees
  • Maintain response times within Service Level Agreements
  • Provide support to Underwriting for appraisal reviews, corrections, etc.
  • Provide support to Post Closing for investor requirements

Qualifications

  • Ability to effectively manage a 3 – 5 person team
  • Ability to resolve complex appraisal issues and communicate resolution clearly and concisely
  • Excellent interpersonal and communication skills (verbal and written)
  • Highly organized, self-starting, self-reliant, highly motivated and dependable
  • Efficient in time-management and ability to organize, prioritize, and multi-task
  • Tech savvy and quick-learning
  • Proficient in Microsoft Office

Education

  • High school diploma required
  • College degree preferred

Experience

  • 5 Years of previous experience as OR equivalent combination of experience and education in:
    • FHA Roster Appraiser, or
    • FHA Direct Endorsement Underwriter, or
    • Appraisal Desk or AMC Manager

Preferred Qualifications

  • Previous management experience is preferred

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