Operations Manager

Work Location : Location US-MA-Methuen
Job Post Information* : Posted Date 5 months ago(9/28/2017 4:19 PM)

About Team Equity Prime

Our team is the backbone to our growth and success. We operate at a high level in a fast-paced environment and ever-changing industry. We work hard and take pride in providing unparalleled service to our customers on their journey to homeownership. If you are looking for a rewarding and challenging career, Team Equity Prime might just be the place for you.

The Position

The Operations Manager supervises the quality and day-to-day operations of the office’s loan pipeline. The Operations Manager reviews loan applications for completion and qualification, oversees the progression of files, and ensures office procedures are running smoothly and efficiently. The Operations Manager reports to the office’s Vice President of Sales.


  • Review assigned files in a timely manner and assign priority levels accordingly
  • Qualify files based on income, assets, collateral, DU, Mavent, and program guidelines
  • Provide guidance to MLOs on program guidelines and assist with loan restructure as needed
  • Ensure the accuracy of the file, documents and disclosures
  • Effectively communicate review analysis and findings to MLOs and MLO Assistants
  • Maintain working knowledge of product and origination requirements
  • Review underwriting scenarios and submitted Opinion Requests
  • Send files to Scenarios that were suspended after processing and submission
  • Provide analysis on and develop strategies to improve office operations and processes


  • Excellent interpersonal and communication skills (verbal and written)
  • Strong analytical and organizational skills
  • Efficient in time-management and ability to prioritize and multi-task
  • Ability to analyze data and apply logic accordingly
  • Tech savvy and quick-learning


  • High school diploma required
  • College degree preferred



  • Minimum of 10 years of mortgage industry experience, preferably in underwriting
  • Understanding of secondary market guidelines (including Fannie Mae, Freddie Mac & Ginnie Mae)
  • Strong understanding of the mortgage process flow


Preferred Qualifications


  • DE/LAPP Certifications preferred
  • Encompass experience preferred



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