MLO Assistant

US-FL-Orlando
4 weeks ago
ID
2017-1371
Category
Sales

About Team Equity Prime

Our team is the backbone to our growth and success. We operate at a high level in a fast-paced environment and ever-changing industry. We work hard and take pride in providing unparalleled service to our customers on their journey to homeownership. If you are looking for a rewarding and challenging career, Team Equity Prime might just be the place for you.

The Position

Mortgage Loan Originator Assistants (MLO Assistants) provide support to our sales team in their efforts to generate business. MLO Assistants help ensure our customers receive great service and enjoy a smooth home buying experience.

 

MLO Assistants are part of the office support team and work closely with the MLOs and Processing teams. They are responsible for upholding the company's commitment to its borrowers and its high standards in customer service and professional ethics. MLO Assistants report to the office's Vice President of Sales.

Responsibilities

  • Assist borrowers in a professional, friendly and compliant manner
  • Assist with calls, appointments, document gathering, and answering questions for current and prospective customers, as appropriateTransfer borrower calls to licensed Mortgage Loan Originators (MLO) for pre-qualifications and to answer questions regarding recommended programs, rates, terms and conditions of a loan
  • Become and stay familiar with the compliance requirements and restrictions surrounding loan applications, loan origination, borrower pre-qualifications, and client/consumer interactions and communications
  • Enter information into the Loan Origination Software (LOS), and review data for accuracy & completeness
  • Submit the application and all forms to the assigned Processor along with the lock confirmation
  • Assist in following up with borrowers on outstanding conditions requested from the Underwriter

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