• Appraisal Department Assistant

    Job Post Information* : Posted Date 3 weeks ago(1/2/2019 6:31 PM)
    ID
    2019-1611
    Category
    Operations
  • About Team Equity Prime

    Our team is the backbone to our growth and success. We operate at a high level in a fast-paced environment and ever-changing industry. We work hard and take pride in providing unparalleled service to our customers on their journey to home ownership. If you are looking for a rewarding and challenging career, Team Equity Prime might just be the place for you.

    The Position

    The Appraisal Department Assistant administratively supports the Appraisal Department with the day-to-day execution of tasks required for the successful functioning/performance of the deptpartment. The Appraisal Department Assistant adheres to company, investor, industry and regulatory standards, and reports to the Appraisal Department Manager.

    Responsibilities

    • Monitor incoming appraisal orders
    • Check and confirm email notifications for borrower payments for appraisal orders
    • Provide appraisal payment confirmations to loan staff
    • Monitor system email messages for open and pending appraisal orders
    • Perform follow up on open/overdue appraisal assignments
    • Assist in responding to internal and external email appraisal inquiries
    • Aid with any invoicing issues necessary for sales offices/appraisers
    • Perform other duties and assist with special projects as needed

    Qualifications

    • Proficient computer skills (Microsoft Office, Mortgage Loan Applications/Software) -  Encompass a plus
    • Knowledge of appraisal and mortgage loan process preferred by not required
    • Detail oriented, ability to prioritize daily workloads, problem solver
    • Excellent customer service, written and oral communication skills
    • Ability to demonstrate and maintain control, flexibility, quality and high productivity when dealing with customers and changing work demands

    Education

    • High school diploma required
    • College degree preferred

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